Shipping

We aim to ship every order the same day or next business day. All orders ship from our US warehouse.

United States

Free standard shipping on all US orders. Faster Priority and Express options are available at checkout.

We may ship with USPS, UPS, or FedEx, chosen for reliable, efficient delivery:

  • USPS Ground Advantage: approx. 2–5 business days
  • USPS Priority Mail: approx. 2–3 business days
  • UPS Ground: approx. 1–5 business days
  • FedEx Ground: approx. 1–5 business days

International Shipping

Luxury Mask ships masquerade masks internationally to:

  • Canada
  • United Kingdom
  • European Union (all 27 member countries)
  • Israel
  • Australia and New Zealand

International orders ship via USPS, UPS, or DHL Express. Live shipping rates for your country are calculated and shown at checkout, so you can choose the speed and price that work for you.

  • Standard international (USPS / UPS): typically 1–3 weeks, depending on destination and customs
  • DHL Express: typically 2–5 business days

Customs, duties and taxes: Import duties, taxes, and customs fees charged by the destination country are not included in our prices or shipping charges and are the responsibility of the customer. Customs processing can add time to delivery.

Need your masks for a specific event date? Choose DHL Express at checkout or email us before ordering and we'll help you pick the right option.

Delivery times are estimates and may vary due to carrier delays, customs, weather, holidays, or other circumstances outside our control.

Shipping FAQ

Does Luxury Mask ship internationally?

Yes — to Canada, the UK, all EU countries, Israel, Australia and New Zealand.

How much does international shipping cost?

Rates depend on your country and the service you choose, and are calculated live at checkout before you pay.

Who pays customs duties and import taxes?

The customer is responsible for any duties, taxes or customs fees charged by the destination country.

Is shipping free?

Standard shipping is free on all US orders. International shipping is charged at checkout.

Returns

We accept returns of new, unworn items in their original packaging within 14 days of delivery. Customers are responsible for return shipping costs (including international return postage) and must create their own return label; please request a return address before sending. Refunds are issued within 5 days of receiving the returned item. See our full Refund Policy.

Questions?

Email sales@luxurymask.com for shipping questions, or support@luxurymask.com for returns.

See also our Privacy Policy and Terms of Service.